Order Process

We make things simple. Go from start tofinish in just three easy steps:

 

STEP 1 Order

If you have a printable design file inprintable vector format and you know which decoration to use, use our securePayPal payment system to place your order online. We recommend that you emailyour design to sales@donsmetal.com before ordering to verify your price andspecifications.

 

Step 2: Artwork

ALL order receive a FREE digital proof viaEmail, prior to production. Upon your approval, your order moves to Step3.  No artwork? No problem! Add our‘Artwork Service’ to your shopping cart, and our in-house graphics team willcreate custom artwork using your specified logo, drawings, fonts, etc.

 

Step 3: Production & Delivery

Once you have approved your artwork, yourorder will be sent to production. All products are made-to-order and lead-timeis approximately two-to-three weeks. Production time may vary depending onorder complexity and order volume.

 

STEP 4 Deliver

Once the production is completed and readyfor shopping. Our sales team will email you the tracking number.

We are also happy to ship any orderinternationally! Pricing will depend on the country, courier and weight of yourpackage. We will provide you with freight options and you may choose whichoption is best for you. You will also be responsible for any additional taxescharged on the package in customs.